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Document groups in a claim sale - claim ID, buyer KYC, and closing papers
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Signed SAC agreement that completes the sale
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Times you ever share your Kroll portal password

One of the first questions creditors ask about selling an FTX claim is what paperwork it takes. The worry is usually that it will be a long, intrusive process - pages of forms, notarised originals, things they no longer have.

In practice the list is short. A claim sale needs enough information to identify the claim, enough to satisfy the buyer's own compliance checks, and the documents that actually close the transaction. That is it. Most creditors already have everything they need.

This guide is a practical checklist. It groups the documents into three sets - what identifies the claim, what the buyer needs for its compliance, and what completes the sale - and then states clearly the one thing you should never hand over.

The Documents to Sell an FTX Claim, at a Glance

Before the detail, here is the whole checklist in one place. The exact list varies slightly by case, but a clean sale generally involves these items.

DocumentPurposeNeeded
Kroll Unique Customer Code / claim or schedule numberIdentifies your claim in the FTX caseYes
Scheduled claim information (class and amount)Confirms what is being sold and at what valueYes
Kroll portal screenshots or recordsEvidence of the claim and its statusYes
Seller identity documentThe buyer's KYC and compliance checkYes
Signed SAC agreementThe contract that transfers the claimYes
USDT wallet addressWhere settlement is paidYes
Kroll portal passwordNothing - never sharedNever

Each of these is covered below. If you have your claim details and an ID document, you are most of the way there already.

What Identifies Your Claim

The first job of the paperwork is to say exactly which claim is being sold. An FTX claim is a specific legal right in a specific bankruptcy case, so the buyer needs to pin it down precisely.

The key identifier is your Kroll Unique Customer Code - the reference tied to your account in the FTX claims system - together with your claim number or schedule number. These are how Kroll, the FTX claims agent, tracks your claim. They are what links the SAC and the later Notice of Transfer to the right record.

Alongside the code, the buyer needs your scheduled claim information: the claim's class and its amount. The class - for example Class 5A, 5B, or the Class 7 Convenience class - affects the recovery and therefore the price. If you are not sure which class your claim is in, our guide to FTX claim classes explains the difference.

Finally, screenshots or records from the Kroll portal showing your claim and its current status are normal supporting evidence. They confirm the claim exists as described and has not already been transferred. Sharing a screenshot of your claim page is fine; sharing your login is not - those are two very different things.

What the Buyer Needs for Its Own Compliance

A legitimate claim buyer runs know-your-customer and anti-money-laundering checks. That is not the buyer being difficult - it is a sign you are dealing with a real, regulated counterparty rather than an anonymous one.

For these checks, the buyer typically needs a seller identity document - a passport or national ID - to confirm that the person selling the claim is the person who holds it. In some cases the buyer may also ask for basic proof that the claim is yours, which the Kroll records above already cover.

This is the point where many creditors feel cautious, and rightly so. The safeguard is straightforward: identity documents go only to a named legal entity, and only after a non-disclosure agreement is in place. A serious buyer signs an NDA before you send anything sensitive. If a counterparty wants your passport but will not name itself or sign an NDA, that is a reason to stop. Our guide on FTX claim scams covers that situation in more detail.

Worth knowing: handing over an identity document for a KYC check is normal and expected. Handing over your Kroll portal password is not. KYC verifies who you are; it never requires giving someone access to your account.

What Completes the Sale

Identifying the claim and passing KYC sets up the transaction. Two documents actually close it.

The first is the signed SAC - the Sale and Assignment of Claim. This is the contract that transfers the claim. It names both parties, identifies your claim by code and number, states the price and the settlement terms, and includes the representations and confidentiality language that protect both sides. The SAC is the document that turns an agreed offer into a real, enforceable transfer; our guide to the SAC agreement walks through it clause by clause.

The second is a wallet address for USDT settlement. For creditors in CIS countries, payment is normally made in USDT, so the buyer needs a wallet address you control to send the funds to. Double-check the network and the address before you provide it - a payment sent to the wrong address cannot be recalled.

With the SAC signed and the settlement wallet provided, the buyer files the Notice of Transfer with Kroll and the formal process runs its course. You do not need to file anything yourself.

What You Do NOT Need to Hand Over

This is the most important section, so it is stated plainly.

You never hand over your Kroll portal password. Not to complete a SAC, not to "speed up" a transfer, not for any reason. A claim sale is completed through the SAC and the Notice of Transfer, both filed by the buyer in its own name. The buyer works from the contract, not from your account. Any request for your login is not part of a real claim sale.

You also do not need to give anyone your wallet seed phrase or private keys. The buyer needs a wallet address to send USDT to - a public address you share is harmless. A seed phrase is the key to your funds, and no part of a claim sale ever requires it.

And you do not pay any up-front fee to release a claim or a payout. In a genuine sale, money moves toward you. A "release fee" or "processing charge" demanded before payment is an advance-fee scam, not a document you owe.

What If You No Longer Have Some of It

Not every creditor has a tidy folder of records, and that is usually fine.

If you have lost track of your claim number or class but still have access to the Kroll portal, you can read those details straight from your claim page. If you cannot access the portal at all - for example because the account was bought peer-to-peer - the situation is more involved but not necessarily a dead end; our guide on selling without Kroll portal access covers it.

If your claim has an open issue - a KYC rejection, a dispute, an expungement - you do not need to fix it before selling. The issue affects the price, not your ability to sell. The right documents in that case are simply the ones that describe the claim accurately, so the buyer can quote it correctly.

Getting Your Documents Ready

If you want to move quickly, a little preparation helps. Before requesting an offer, gather three things: your Kroll Unique Customer Code and claim or schedule number, a note of your claim's class and amount, and a clear screenshot of your Kroll claim page.

That is enough for a buyer to assess the claim and return a firm price. Identity documents and the wallet address come later, once an NDA is signed and you have decided to proceed - they are part of closing, not part of getting a quote.

The paperwork for an FTX claim sale is modest, and most of it is information you already hold. The discipline that matters is not collecting more documents - it is knowing which ones a legitimate buyer needs and which one, your portal password, no one ever should.


FAQ

What documents do I need to sell an FTX claim?
You need enough to identify the claim - your Kroll Unique Customer Code, claim or schedule number, and the class and amount - plus a screenshot or record from the Kroll portal. The buyer's compliance check needs a seller identity document. Closing the sale needs a signed SAC agreement and a USDT wallet address for settlement.
What is the Kroll Unique Customer Code?
It is the reference tied to your account in the FTX claims system administered by Kroll. Together with your claim or schedule number, it identifies your specific claim in the FTX bankruptcy case. The buyer uses it to link the SAC and the Notice of Transfer to the correct claim record.
Do I need to give the buyer my Kroll portal login?
No, never. A claim sale is completed through a signed SAC and a Notice of Transfer filed by the buyer in its own name. The buyer works from the contract, not from your account. Sharing a screenshot of your claim page is fine, but your portal password is not part of any legitimate claim sale.
Why does the claim buyer need my ID?
A legitimate buyer runs know-your-customer and anti-money-laundering checks, which require a seller identity document to confirm the seller is the claim holder. This is normal. The safeguard is that your ID should go only to a named legal entity and only after a non-disclosure agreement is in place.
What if I have lost my FTX claim number?
If you can still access the Kroll portal, your claim number, class, and amount are shown on your claim page. If you cannot access the portal at all, selling is more involved but often still possible - the buyer will work from whatever records identify the claim. You never need to recover a portal password to sell.

Have your claim details? Get a firm offer.

Send us your claim number, class, and jurisdiction - that is all it takes for a quote. We respond with a firm offer within one business day and sign an NDA before you share any documents. No obligation to accept.

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