No FTX Payout Provider in Your Country: What It Means

Key facts

As of October 1, 2026, FTX lists 44 jurisdictions as not eligible for distributions, including China, Russia, Ukraine and Egypt (FTX DSP page, updated 2 Oct 2026).
FTX says that if a provider cannot serve your jurisdiction, your distribution will be deferred to a later date (FTX DSP page, updated 2 Oct 2026).
FTX says holders of Allowed claims who do not onboard with a provider within six months of the July 31, 2026 distribution date may forfeit their right to receive distributions (Distributions Dashboard FAQs, updated 13 Sept 2026).
FTX currently pays through BitGo, Kraken and Payoneer and says more options may become available (FTX DSP page, updated 2 Oct 2026).
To transfer a claim, the buyer files evidence of the transfer with the court; the seller has 21 days after notice to object, and without a timely objection the buyer is substituted for the seller (Fed. R. Bankr. P. 3001(e)(2)).

The list as of October 1, 2026

These are the 44 jurisdictions on FTX's help page on distribution service providers, last updated October 2, 2026:

Afghanistan · Algeria · Bangladesh · Belarus · Burundi · Cambodia · Cameroon · Central African Republic · Chad · China · Colombia · Cuba · Democratic Republic of the Congo · Egypt · Equatorial Guinea · Ethiopia · Fiji · Gabon · Honduras · Iran · Iraq · Kuwait · Lebanon · Lesotho · Libya · Macau · Malawi · Maldives · Moldova · Morocco · Myanmar · Nepal · North Korea · Qatar · Republic of the Congo · Russia · Rwanda · Saudi Arabia · Somalia · Sudan · Syria · Tunisia · Ukraine · Western Sahara

FTX says it is continuing to assess eligible jurisdictions and will update the portal for any additional ones.

What it means for your claim

Payment is deferred, but there is also a six-month rule. FTX says that if no provider can serve your jurisdiction, your distribution will be deferred to a later date. Separately, FTX says that a holder of an Allowed claim who does not onboard with a provider within six months of the July 31, 2026 distribution date may forfeit the right to receive distributions. FTX has not explained how the two rules apply when no provider is available, so keep records showing that your jurisdiction is not eligible and that you tried to onboard.
The claim may show as Disputed. Among the reasons for this status, FTX names a jurisdiction that is still under review or not eligible for distributions. FTX also says that some Disputed claims may later become Allowed and receive distributions.
An existing provider account does not change this. Provider options follow the residence information you gave FTX, and the provider makes the final decision during onboarding.

What you can do

Complete KYC (Step 3) and the tax form (Step 7), and watch the portal and your email for newly eligible jurisdictions.
If you have actually moved to another country, ask FTX to update your jurisdiction: email KYC-Support@ftx.com from the email on your FTX account and follow their instructions. You may also need to submit a new IRS Form W-8 or W-9.
Or sell the claim. The lack of a provider blocks the payout, not the sale. Bankruptcy Rule 3001(e) sets how a claim transfer is filed and noticed, and it does not depend on the seller's country. Each transfer is still filed with the court, validated by Kroll and followed by a 21-day objection period, and both sides go through KYC and sanctions checks. Qredax does not buy claims from sellers in Iran, North Korea, Cuba, the Crimea region or the so-called Donetsk and Luhansk People's Republics in Ukraine, or from anyone on sanctions lists. For sellers in Russia and Belarus, each deal goes through a separate sanctions check. Get a free estimate.

Guides by region

For details by region, see the guides on China, Russia, Africa, the Arab world and CIS countries.

Check what your claim is worth

Enter your customer code - we will show an estimate that accounts for class and KYC status. Free, no obligation.

Open the calculator

Frequently asked questions

Which countries have no FTX payout provider?

As of October 1, 2026, FTX lists 44 jurisdictions, including China, Russia, Ukraine, Belarus, Egypt, Saudi Arabia and Morocco. The full list is above.

Is my distribution lost if my country is on the list?

Not automatically. FTX says the distribution will be deferred if no provider can serve your jurisdiction. But FTX also says that a holder of an Allowed claim who does not onboard with a provider within six months of the July 31, 2026 distribution date may forfeit distributions, and it has not published an exception for jurisdictions without a provider.

Can I use a Kraken or BitGo account I already have?

Not if your jurisdiction is on the list. Provider options follow the residence information you gave FTX, and FTX's list covers creditors resident in those jurisdictions.

Can I sell my claim if my country is on the list?

In most cases, yes. The lack of a payout provider blocks distributions, not a transfer of the claim under Bankruptcy Rule 3001(e). The sale still goes through KYC, Kroll's validation and sanctions checks. Qredax does not buy from sellers in Iran, North Korea, Cuba, the Crimea region or the so-called Donetsk and Luhansk People's Republics in Ukraine, or from anyone on sanctions lists.